FAQs

  • You should reserve your date with your florist as soon as your venue is booked. Ideally you should contact your florist 4-8 months prior to the event date to set up a consultation. However, if flowers are a high priority item for you then we suggest setting up a consultation and booking your event florist even earlier (between 7-12 months).

    If you wait until a month or two before the event to book a consult, you may be very disappointed to learn that your favorite florist is completely booked for your date.

  • Florals can vary significantly, and typically cost about 10%-20% of the total event budget. However, we suggest a budget of 25%-35% of your total event budget for Pinterest-worthy and lush designs.

    Ex. the average price of a bridal bouquet is $250 to $300+ and a typical centerpiece ranges from $150 to $250+ depending on the size and florals used.

    NJ sales tax will be added to the total.

    To get a better idea of our pricing, please visit our A La Carte pricing guide here.

  • Yes, we do charge 20%-25% of your pre-tax total for delivery and set up depending on the location of your venue(s). This covers the cost of a team of florists to arrive on site, place the arrangements, build any installations and make sure everything is looking its absolute best.

    If we need to return to pick up rentals or specialty vases or stay on-site to move/flip arrangements, we will charge an additional breakdown fee.

    For our A La Carte services, we provide free pick-up at our studio or delivery/drop-off at one location (fees vary).

  • As with any service-based business, there are costs associated with bringing your event to life in addition to ordering the florals - such as staffing, insurance, vehicles for delivery, time for processing and cleaning, storing the florals, meetings and emails - this "comprehensive design fee" accounts for the business end of bringing your event to life.

    A redesign fee is applied if you change your mind on the overall look and/or arrangements beyond the allowed revisions per your floral agreement. We charge this to cover the additional time required to re-design and re-price the project.

  • You can absolutely request specific flowers! But, as you'll see in our Services Agreement, we cannot make any guarantees. Flowers are perishable goods that are subject to a variety of factors such as growing season, weather, global shipping processes and many more. We will try our best, but encourage you to focus on an overall vision and aesthetic as opposed to having your heart set on specific flowers since exact selections are subject to change due to quality and/or availability beyond our control.

    In the rare case that we are not able to get a particular item for your event, a product of similar color, shape and value will be used in its place. However, we will never change even the smallest detail without your approval.

  • Click here for a full guide on "How to prepare for your floral consultation"

  • We completely understand that things change during the planning process and that the design can evolve. We allow flexibility to make changes to the proposal up to 30 days prior to your event day, so nothing is set in stone when you sign. We only ask that you do not go below the stated minimum on your signed agreement. We will work closely with you throughout the planning process so that the final design is truly magical.

  • This can vary by event. Our A La Carte and some Full-Service centerpiece containers are included with arrangement costs, and are welcome to be taken home by guests at the end of the evening.

    More elaborate items, such as lanterns, stands, and oversized vases/containers, including any LED lights, votives, or candle holders, are not to be taken by guests at the end of the evening. All rental items will be clearly stated in your event contract.

  • We understand the challenges our clients face when they need to postpone their event or modify their order. Clients can reschedule their event once within one calendar year (365 days) of the original event date using the initial deposit and a $500 rescheduling fee, provided they do so at least 30 days in advance.

    Any additional reschedules or changes made less than 30 days before the event (or outside the 365 window) will require a new deposit.

For additional questions, email us at info@arosesthorn.com